Pest Pro Review


Our Overall Rating (4.8)

Company Review

Pest Pro is an effective and well-trusted pest management company that has been in operation since 1974. It is a family-owned and operated business with a dedicated father and son at its head, and staff that has been with the company for more than 17 years.

Based in New York, its headquarters is at 127 W 70th St Apt 1B, New York, NY. It services both residential and commercial sites in Manhattan, Bronx, Staten Island, Brooklyn, Jersey City, Hoboken, and parts of Long Island.

For these parts, Pest Pro offers top of the line services ranging in all manner of pests. It treats bed bugs, rodents, roaches, ants, flying insects, termites, bees, spiders, and moths. The bed bug services are especially respected, with many reviews stating this company was the only one that could get rid of them.

What sets Pest Pro apart from the rest is its extreme dedication to providing its customers with all the information to put them at ease. Many reviews mentioned the owners themselves staying on the phone with them for 30 minutes or more. The website itself guarantees that someone will speak with clients in-depth about their treatment and options. It even encourages customers to ask for the two owners specifically. Not too many companies are willing to put so much time into every single potential client.

至于负担能力,该公司的评论很少,没有提价。没有任何真正的抱怨,它可能不会太贵又便宜。但是,PEST Pro确实提供免费咨询。

There may be no real mention of pricing on its website, but what this company does tell its consumers, is that it does offer eco-friendly products. These products are considered green and help out with the peace of mind that the client’s pets and children are better protected.

With the positives out of the way for this company, there isn’t much left. Oddly, they don’t have any Google reviews or BBB rating, but there are only two bad reviews on Yelp. Among all the praise of their team’s professional and polite technicians, there is mention of rude behavior to some. These seem to be complex situations, however, with a lot of back and forth. It’s hard to tell what the real story is, but these two customers had problems with the treatments they received; As well as the communication between the two parties. Either way, the two negative reviews are outliers and seem to be not the norm.

Overall, Pest Pro has many positive reviews regarding its service and its highly professional staff. With the bonus of in-depth knowledge and willingness to soothe customer’s anxieties, this company doesn’t lack commitment. As for the bad reviews, it can be hard to manage difficult customers, and it’s hard to get the full picture of the experience.

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公司专业人士
  • Eco-friendly products
  • 个性化体验dedicated time to discuss clients problems
Company Cons
  • Not many reviews available
  • Occasional issues with customer satisfaction and communication in complex situations
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
害虫覆盖范围

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.8)
Company Information
Pests Covered
  • 金宝搏官网登录
  • Rats
  • Mice
  • Cockroaches
  • Ants
  • Termites
  • Spiders
  • Stinging Insects
Company Details

Date founded: 1974

Address: 127 W 70th St Apt 1B, New York, NY 10023

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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